The Legal Journey of Your User – The Legal Journey of Your User – The Legal Journey of Your User – The Legal Journey of Your User –
01
Find the Website / App
You track where your traffic comes from, right?
02
Click the Cookie Banner
Does it actually work correctly?
03
Agree to the Terms
Privacy Policy, Terms of Use — there can be many different mechanisms.
04
Exercise Their Rights
Withdraw consent, request a refund. Is that possible?
05
Contact the DPO or Support
What happens if a user submits a request?
Which Public Documents? – Which Public Documents? – Which Public Documents? – Which Public Documents? –
Terms of use
Privacy documentation
Terms of use
For an application or website. For SaaS services.
Public Offer
For online stores and the e-commerce sector.
User Agreement
For game development and marketplaces.
Refund policy
You should regulate and define your own refund policy.
Privacy policy
The key document for privacy compliance.
Cookie policy
A policy that defines which cookies we use and why.
Cookie banner
An interactive feature where the user must make a privacy-related choice.
How to Implement Them?
Terms of use
Publish it on a separate page of the website, include links, and provide the company's details.
Refund policy
This document should reflect your own terms. Its very existence helps build trust.
Privacy policy
There should be a separate page containing this document, outlining the privacy practices that must be followed.
Cookie policy
A highly dynamic document. Legal issues in it (when actual practices do not match declared practices) may result in Google Ads suspension or worse. It must have its own dedicated page.
Cookie banner
This is a separate feature of your website. It must function properly, be dynamic, and easy to understand. It appears upon the first visit and in other situations as well.
We use cookies to recognize your device and save the actions you have previously made on the Site, to improve users’ experience, to display ads based on your interests, as well as to ensure the proper functionality of the Website.
For these reasons, we may share your usage data with third parties defined in our Cookies Policy. By clicking “Accept all cookies,” you consent to store and use on your device the information described in our Cookies Policy and Privacy Policy.
While by clicking “Decline unnecessary cookies”, you decline to store on your device marketing and statistical cookies.
To find out more about the categories of personal data collected and the purposes for which such data will be used, read our Cookies Policy.